110Labs
Services/Platforms & Workplace/Managed IT & Support
Service 12 — Platforms & Workplace

We manage IT. You grow the business.

Round-the-clock infrastructure management, security monitoring and expert helpdesk, so day-to-day IT operations stop competing with the work that makes money.

At a glance
Coverage24/7/365
EngagementMonthly retainer
DeliverablesMonitoring, helpdesk, quarterly review
Follows on toSecurity Architecture, Observability
01Managed IT services

Six services, one contract.

Proactive work is most of the value: the incidents you never hear about are the ones we caught at monitoring.

01

Proactive IT Infrastructure Management

We monitor, manage, and optimize your networks, servers, devices, and cloud environments around the clock, preventing issues before they impact your business.

02

24/7 Technical Support

Get real-time access to expert IT support whenever you need it. Our technicians are ready to troubleshoot, resolve, and restore, day or night.

03

Cybersecurity Monitoring & Protection

We integrate cybersecurity best practices into your managed IT services, providing threat detection, endpoint protection, and incident response to keep your systems safe.

04

Cloud Management & Optimization

We manage your Microsoft 365, Azure, AWS, and Google Workspace environments, ensuring peak performance, security, and cost-efficiency.

05

Backup, Recovery & Business Continuity

Safeguard your critical data with reliable backup solutions and fast disaster recovery plans that minimize downtime and ensure resilience.

06

IT Consulting & Strategic Advisory

Beyond maintenance, we offer expert guidance on how to optimize your technology roadmap, ensuring your IT investments support your long-term goals.

02IT support coverage

Five tiers, from the helpdesk to the roadmap.

Most providers sell the bottom two tiers. The top two are what stop you buying the wrong thing next year.

Strategic AdvisoryTechnology roadmap, vendor selection, budget planningLayer 05
Proactive ManagementMonitoring, patching, optimization, capacity planningLayer 04
Cloud & SecurityCloud management, security monitoring, complianceLayer 03
Reactive SupportHelpdesk, incident response, troubleshootingLayer 02
FoundationInfrastructure, backup, disaster recoveryLayer 01
03Who we support

Organisations we work with.

The service scales down as readily as it scales up: the difference is coverage hours and response targets, not quality.

Startups & Scaleups
Mid-sized Businesses
Enterprise IT Departments
Non-Profits & Public Sector Organizations
Remote and Hybrid Workforces
04Why i110Labs

Support that answers, from people who know your estate.

01

Always-On Support

Access expert help 24/7, backed by real humans who understand your business, not automated scripts.

02

Security-First Approach

We build security into every layer of your IT, keeping you compliant, protected, and confident.

03

Scalable Services

Whether you're a fast-growing startup or a global enterprise, we scale our support to match your needs.

04

Single Point of Contact

Simplify communication with dedicated account managers and a transparent support process.

05

Cost-Effective Peace of Mind

Predictable, manageable costs, no surprise downtime or expensive emergencies.

Let i110Labs handle IT. You focus on growth.

Tell us how many people, how many sites and what breaks most often. We will price it from that.

Get a support proposal