110Labs
Services/Data & Intelligence/Operational Intelligence
Service 05Data & Intelligence

Telemetry is data. Intelligence is a decision.

Unify visibility across distributed applications, detect incidents before they reach customers, and manage SLAs with proactive alerting rather than retrospective apology.

At a glance
FocusMTTD, MTTR, SLO burn rate
Typical engagement6–10 weeks
DeliverablesUnified view, alert policy, SLA reporting
Follows on toManaged IT, Observability
01Key capabilities

From raw signal to the right person.

The hard part is not collecting telemetry. It is routing the consequence to someone who can act on it, at 3am.

01

Real-time telemetry ingestion

Metrics, events and signals streamed continuously from every layer, with sub-second ingestion so decisions run on fresh data.

02

Unified system visibility

Fragmented monitoring tools consolidated into one operational view across services, databases, queues and integrations.

03

Faster incident detection

Anomaly detection that catches degradation before it cascades into a customer-facing outage, cutting mean time to detection.

04

Distributed application monitoring

Built for microservices, event-driven architectures and multi-cloud: request flows, queue depths and dependencies in real time.

05

Proactive alerting

Context-rich alerts routed by escalation policy and on-call schedule, with the runbook attached to the page.

06

SLA management & reporting

Service-level objectives defined, tracked and reported, with automated burn-rate alerting and historical compliance.

02How we deliver intelligence

Four steps to a quieter on-call.

Most operations work fails at step three: the alerting is technically correct and nobody trusts it.

Phase 01

Instrument

Close the gaps in coverage so no service is a blind spot during an incident.

Phase 02

Correlate

Join metrics, traces and logs on shared identifiers so one incident reads as one story.

Phase 03

Automate

Escalation, grouping and deduplication, so a cascade pages once rather than forty times.

Phase 04

Report

SLO dashboards stakeholders can read without a translator, and trend data for capacity planning.

03Business impact

What changes after.

Each of these is measured against your own pre-engagement baseline, not an industry average.

Reduce mean time to detection by up to 80%
Single-pane visibility across hybrid and multi-cloud environments
Automated SLO/SLA tracking with real-time burn-rate alerting
Noise reduction through intelligent alert grouping and deduplication
Historical trend analysis for capacity planning and optimisation
Integration with PagerDuty, OpsGenie and Slack

Elevate your operations.

Tell us what woke someone up last month. We will show you how it would have been caught earlier.

Book an operations review